Repeat prescriptions are currently taking a full 5 working days to process. Please ensure that you order your repeat prescriptions in plenty of time and allow a full calendar week (or longer if there are also public holidays during that week) before coming to collect them from the surgery.

The easiest way to order repeat prescriptions is:

• using the online system via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

Please also note that from 1st January 2027 we will no longer be accepting repeat prescription requests over the telephone, and we would ask patients who usually order that way to consider switching to either the online system or repeat order slips as soon as possible, as this will really help our admin staff who are particularly stretched at the moment. 

If you are unable to visit the surgery, and do not have access to the internet, please contact us to discuss your circumstances. We will consider any special circumstances on an individual basis and do our best to support you.

You can also:

• bring the paper repeat slip that came with your last prescriptions to the surgery, between 8am and 6pm, and hand it in to the receptionist, or post in the box provided in the reception area.
• telephone us (Munlochy only) between 2:30pm and 4pm only.

Patients must indicate whether they wish to collect their medication from Munlochy or North Kessock.

We are a dispensing practice, and most of our patients collect their regular medication from us. Please see our opening times for when you can collect. Please note that you will need to tell us whether you wish to collect your medication from Munlochy or North Kessock.

If you wish to use a different pharmacy you will need to inform us of this. Conon Bridge pharmacy collect prescriptions regularly from us, however if you wish to use any other pharmacy you will need to provide us with a stamp and envelope to cover the cost of sending your prescription. Please be aware that you need to allow the extra time for your prescription to reach your preferred pharmacy. 

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription please book an appointment with a GP or Practice Pharmacist.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

We can take your inhalers at the surgery. Please give to the staff at either surgery for safe disposal.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a Pharmacy (NHS Inform)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.