Noticeboard

Changes to Access as a result of COVID-19.

This GP Practice is currently restricting access for the safety of all patients and staff.

We have at all times during the pandemic been available for our patients and have continued to offer medical care. We continue to offer telephone appointments as the initial contact, but will see you face to face when this is necessary. This helps us keep our practice as covid-secure as possible by limiting the number of people in the building, and helps us manage the current high level of demand for our services. We are sorry that this does not suit all our patients.

The doors remain closed so that we can avoid indoor mixing of patients who are unwell with those collecting prescriptions. Again we recognise that this is not ideal and are very grateful for the support we have had from all our patients since the start of the pandemic. 

PLEASE TRY TO PHONE OR USE THE ONLINE REPEAT PRESCRIPTION REQUEST SERVICE. WE WOULD APPRECIATE NO REPEAT SLIPS BEING HANDED TO THE SURGERY. WE WILL BE CONTINUING WITH OUR DISPENSING SERVICE AS USUAL.

Please allow 4 working days after requesting a prescription before coming to collect it.

SCREENING APPOINTMENTS

Cervical screening, breast screening, diabetic retinopathy and bowel screening appointments are now being sent out.  If you have any queries with regard to these screening programmes please contact  NHS inform on 0800 22 44 88 or contact a Screening Centre.

When We Are Closed

NHS 24 triage all out of hours calls. If appropriate, calls are passed to the Doctors who participate in a rota for ‘Out-of-Hours’ calls in the well-equipped Primary Care Emergency Centre at Raigmore.

The doctor may invite the patient to attend the centre if this is appropriate.

Please phone the usual practice number 01463 811200 to contact the ‘Out-of Hours’ Service.

NHS 24 phone 111

www.nhs24.com

This is the new 24-hour health service which has round the clock health advice and support from highly trained and experienced nurses. You should feel free to use this service even when the Practice is open.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
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