Noticeboard

Please click on the link below to NHS INFORM SCOTLAND for the latest information on Coronavirus

https://www.nhsinform.scot/coronavirus

Changes to Access as a result of COVID-19.

This GP Practice is currently restricting access for the safety of all patients and staff.

The practice remains open for all essential primary care problems but on the advice of Health Protection Scotland we have put in place a process whereby everyone is screened by telephone prior to being seen.

All patients will still have access to the care they require.

We appreciate your patience and understanding at this time.

PLEASE TRY TO PHONE OR USE THE ONLINE REPEAT PRESCRIPTION REQUEST SERVICE. WE WOULD APPRECIATE NO REPEAT SLIPS BEING HANDED TO THE SURGERY. WE WILL BE CONTINUING WITH OUR DISPENSING SERVICE AS USUAL.

SCREENING APPOINTMENTS

Cervical screening, breast screening, diabetic retinopathy and bowel screening appointments are now being sent out.  If you have any queries with regard to these screening programmes please contact  NHS inform on 0800 22 44 88 or contact a Screening Centre.

WEEK OF 7TH SEPTEMBER 2020

DUE TO A PROBLEM WITH DELIVERIES AND A NEW PROCESSING SYSTEM WE HAVE A DELAY IN PROCESSING PRESCRIPTIONS. THESE WILL NOW TAKE A MINIMUM OF 3 WORKING DAYS TO COMPLETE. WE THANK YOU IN ADVANCE FOR YOUR PATIENCE.

FLU CLINIC APPOINTMENTS 2020

PLEASE SEE THE FLU CLINIC PAGE FOR UPDATED INFORMATION ON OUR FLU PROGRAMME FOR  THIS YEAR

Rights & Responsibilities

Your Rights & Responsibilities

  • All surgeries are by appointment and these can be made by telephoning the practice. Every available attempt will be made to fit urgent cases into the next available surgery on the same day.
  • The Practice also has the authority to remove from the list any patients who constantly abuse the appointments system.
  • Please telephone to cancel your appointment if no longer needed, so your appointment can be allocated to another patient.
  • Please notify us of change of address and/or telephone number promptly.
  • Remember, you are largely responsible for your own health, and it is up to you to take the advice and action recommended to you.

Help Us to Help You

  • Please cancel your appointment if not required.
  • Give the staff as much information as possible to enable them to deal with your request efficiently.
  • Each 15 minute appointment is for one person only. Make a separate appointment for each who requires to be seen.
  • Please phone for results after 2 pm.
  • Notify us of any change of address and/or phone number promptly.
  • Please request home visits as early as possible.
  • Come to the Practice if possible. The Doctor can see 3 or 4 people in the Practice in the time it takes to make one home visit.
  • Order repeat prescriptions in plenty of time.
  • Emergency appointments are 5 minute slots - please use these appointments to discuss the urgent matter only.


 
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